COVID-19 Updates
To all our valued customers
We are pleased to inform you that our Everlon foundry have re-opened and returned back to work. There is a significant back log of orders at the moment, but our team are doing their best to get started on the production of all your orders. To minimise the effect this will have on our customers, Everlon have made improvements to our delivery methods, allowing us to offer the following turnaround times for your orders:
Standard Plaques and Ceramic Photos: 4 – 6 weeks
Large Plaques (600 – 800 mm): 5 – 7 weeks
Extra Large Plaques (800 mm and larger): 7 – 10 weeks
Custom Designer Plaques: 7 – 10 weeks
Please contact our office for costing and availability of express options.
We want to thank our amazing clients who have continued working with us during the past couple of weeks with patience and understanding. The management staff at Everlon would also like to thank our industry partners who assisted Everlon over the past couple of weeks.
Don’t Forget about our Online Plaque Designer (OPW)
Everlon make it easy for you to place your plaque orders from the comfort of your own home at any time of the day. Our intuitive web-based application allows you to easily design, print proofs, order and track the progress simply and quickly.
Our OPW allows your Cemetery and Crematoria customer service staff the option of supplying your families a unique log in code for Everlon’s OPW. This online option reduces the length or need for face to face meetings and enables families the option of designing their loved ones bronze plaque in the comfort of their own home, please feel free to contact Everlon so we can assist you to assist your staff and most importantly your clients and families, by reducing risk and staying safe during these times of required isolation.
Key Points:
- Allows you to order your plaques at home
- Accessible anywhere and anytime
- Everything is viewable online so no need for face-to-face consultations
- Simply download and email proofs to you customers
- Quick and easy sign up process
Business As Usual
We are still business as usual and here to help with any of your memorial inquiries. We’re committed to being here for all our valued clients and taking precautions to ensure a clean and safe environment for each of our staff members and visiting customers.
We would like to temporarily reduce the amount of customers entering Everlon. This means any accessory & plaque orders will be delivered, and only if absolutely necessary should clients enter Everlon’s building. We request you to email your request to us so our bookkeeper, Belinda, can create an invoice and organise payment all prior to the collection of your goods. We also ask anyone who does enter our warehouse to strictly follow the markings in the warehouse to ensure safe social distancing is always abided.
We thank you for your understanding during this time, should you have any further questions regarding this, please don’t hesitate to contact us. Wishing everyone the best during this time and hope you and your family are all staying safe and healthy.